Rockstar Tech offers the managed services that optimise IT performance across the hardware and software suite of our clients. With the ever-increasing relevance of information technology across all sectors and fields, most, if not all, companies are finding it challenging to maintain and improve their IT infrastructure as required. The main challenges they confront are maintaining peak performance while also managing the growing costs and complexity that come with it.
Rather than fighting to keep up with the rapid pace of technological change, many businesses turn to managed service providers (MSPs) for assistance. Organisations can benefit in a variety of ways by outsourcing cloud deployments, collaboration, security, data centre solutions and mobile activities to our tireless team of IT specialists.
A Rockstar Tech consultant will examine system performance, analyse evidence of problems, diagnose impediments and suggest solutions as part of our infrastructure support services.
Our technicians work to help you across the most complicated contexts in the deployment of future-proof technologies that will bolster your system performance.
An application running under ideal performance conditions offers the following benefits:
Our infrastructure support services make business technology easier to manage and to understand. Ultimately, our services are specifically designed have a positive impact on your company’s productivity, efficiency and bottom line. When done right, they provide for themselves and much more.
Our infrastructure support services include proactive monitoring and maintenance, ensuring the stability and performance of your IT environment. Utilising advanced monitoring tools and techniques like network performance monitoring (NPM) and application performance monitoring (APM), we continuously audit system operations to pre-emptively identify and address potential issues. This proactive approach minimises downtime and enhances the availability and reliability of your services. We offer customisable service level agreements (SLAs) that cater to your specific requirements, ensuring that your infrastructure support is aligned with your operational requirements.
We develop and implement comprehensive disaster recovery plans, encompassing data backup solutions, failover strategies, and business continuity planning. By leveraging technologies such as real-time data replication, off-site backups, and automated failover mechanisms, we guarantee minimal disruption in the event of unexpected outages or disasters. Our expert teams work closely with you to identify critical systems and workflows, ensuring prioritised and rapid recovery. Furthermore, we conduct regular disaster recovery drills to test and refine our strategies, ensuring your business can recover swiftly and maintain operations under any circumstances.
Our infrastructure support services prioritise security, integrating best practices such as network segmentation, intrusion detection and prevention systems (IDPS), and regular vulnerability assessments. We aim to safeguard your systems against cyber threats through endpoint protection, access controls, and continuous threat monitoring. Additionally, we ensure compliance with industry standards and regulations, such as GDPR, HIPAA, and ISO 27001, to protect your data and bolster your security posture. Our team of certified security experts continuously updates and refines security protocols, staying ahead of emerging threats and ensuring your infrastructure remains resilient against cyber-attacks.
