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Privacy Policy

Introduction

Rockstar Tech Group Ltd. ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your personal data, and your rights regarding the information we hold about you under the UK General Data Protection Regulation (UK GDPR).

Organisation Name and Contact Details

  • Rockstar Tech Group Ltd.
  • 20-22 Wenlock Road, London, N1 7GU, United Kingdom
  • contact@rockstartechgroup.com
  • +44 7822524307

Purpose of the Processing

We process your personal data for the following purposes:

  • To provide and manage access to our Website.
  • To personalise and tailor your experience on our Website.
  • To respond to communications from you, including customer support.
  • To send you marketing communications where you have opted-in to receive them.
  • To comply with our legal obligations.

Lawful Basis for Processing

We process your personal data based on the following lawful bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Processing is necessary for the purposes of our legitimate interests or the interests of a third party, provided your interests and fundamental rights do not override those interests.

Legitimate Interests for the Processing

Our legitimate interests pursued in processing your personal data include:

  • Improving our services.
  • Enhancing the user experience on our Website.
  • Developing and running marketing campaigns.
  • Protecting our legal rights and preventing misuse of our services.

Recipients of Personal Data

We may share your personal data with:

  • Our employees and contractors.
  • Service providers who perform functions on our behalf, such as cloud service providers, IT support, and marketing agencies.
  • Legal and regulatory authorities as required by law.

Transfers of Personal Data to Third Countries or International Organisations

We may transfer and store your personal data outside the UK, including to countries that may not have the same level of data protection as the UK. We ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms, to protect your personal data. You can obtain further information on these safeguards by contacting us at contact@rockstartechgroup.com.

Retention Periods for Personal Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal and regulatory obligations. Typically, retention periods are as follows:

  • Communication Data: Retained for as long as necessary to resolve your queries and a reasonable period thereafter.
  • Marketing Data: Retained until you opt-out or withdraw consent.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data where there is no compelling reason for its continued processing.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer your personal data to another controller.
  • Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at contact@rockstartechgroup.com.

Right to Lodge a Complaint

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK. The ICO can be contacted at:

  • Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Website: https://ico.org.uk/
  • Phone: 0303 123 1113

Statutory or Contractual Obligations

You are not under any statutory or contractual obligation to provide personal data to us. However, please note that if you do not provide certain personal data, we may not be able to provide you with full access to our Website or certain services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Rockstar Tech Group Ltd.
  • 20-22 Wenlock Road, London, N1 7GU, United Kingdom
  • contact@rockstartechgroup.com
  • +447822524307
  • Registration Number: 13746358

Thank you for choosing Rockstar Tech Group Ltd. We are committed to safeguarding your privacy and ensuring that your personal data is protected.